Question 1

Who will you allocate as my Hair Artist?

Accepted Answer

We will allocate your hairstylist after you have secured your date based on availability. We have carefully selected our team of hairstylists to ensure the best experience on the day. Please let us know if you have a preference before making your booking.

Question 2

Can I share inspiration photos with you?

Accepted Answer

Absolutely! Feel free to email your inspiration photos to hello@natalielucasmakeup.com, and we'll make sure your makeup artist or hairstylist gets them.

Question 3

Can I buy lipstick from you on that day?

Accepted Answer

Some of our MUA will have your lipstick available to purchase on the day. Your makeup artists, we discuss this during your trial. Feel free to email us to check if you are not planning to do a trial.

Question 4

How much time do you allocate per person on the day?

Accepted Answer

We allocate approx. One hour per person for makeup and one h to 45 min for hair. We will communicate our start time based on your booking before your event.

Question 5

Will you do a touch-up on the day?

Accepted Answer

Yes, we always offer makeup touch-ups before we leave. We allocate 30min for this at the end.

Question 6

How many MUAs and Hair artists do I require on the day?

Accepted Answer

We can manage up to seven people per artist. We usually suggest adding additional artists for eight or more people to avoid early start times.

Question 7

How should I prepare my hair and face for the wedding day?

Accepted Answer

To prepare for your wedding day, please follow these steps: 1. Wash your hair the day before using two shampoos and minimal conditioner on the mid-lengths to ends only. 2. Ensure your hair is completely dry and ready for styling. 3. Avoid using hot irons, tongs, or any hair products. 4. Clean your face thoroughly, avoiding foundation, sunscreen, or mascara.

Question 8

Which makeup brands do you use?

Accepted Answer

We use top brands like MAC, Estée Lauder, Dior, Tarte, Napoleon, Anastasia Beverly Hills, Laura Mercier, and many more.

Question 9

Do you use vegan products?

Accepted Answer

Yes, we do have vegan products available in our kit. Please let us know prior if this is a requirement.

Question 10

Do you have experience working with different types of complexions and skin tones?

Accepted Answer

Yes, we do.

Question 11

Will you provide me with a timeline for my wedding day?

Accepted Answer

We will communicate with you what time our team will start and what time we will aim to finish. We won’t send you a schedule for who is doing their makeup and hair when, we will communicate this on the day and are happy to work with you to make the process fun and smooth on the day.

Question 12

What areas do you service?

Accepted Answer

We service the area from Coffs Harbour to Noosa (Coast, Hinterland, and up to 3 hours inland from the Gold Coast). We are also available for destination weddings.

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